Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
How do I list tickets on Fan to Fan?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
Can you resend my E-Tickets?
Can I book a carer ticket?
I am due a refund but I have new card details.
I can no longer attend, can I pass the booking on to friends/family?
I have a query regarding Fan to Fan
I have not received my refund.
Where are my tickets?
I bought tickets on Fan to Fan, when will I receive my tickets?
Is there parking?
Can I use my confirmation email for entry?
Can you resend my confirmation email?
Forgotten booking reference number?
How can I purchase Serpent's Lair VIP Camping for Bloodstock?
How do I get to Bloodstock?
What food and drink is available at Bloodstock?
How can I purchase a campervan pass for Bloodstock?
Can I change the date of my booking?
I want to contact customer service
Where is the disabled parking at Bloodstock?
Can I take a camping chair into the arena at Bloodstock?
Can I camp at Bloodstock?
What are the opening times?
Is the event accessible?
Will I need to show any identification?
What is the Rock Society Membership?
How do I list tickets on Fan to Fan?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
Can you resend my E-Tickets?
Can I book a carer ticket?
I am due a refund but I have new card details.
I can no longer attend, can I pass the booking on to friends/family?
I have a query regarding Fan to Fan
I have not received my refund.
Where are my tickets?
I bought tickets on Fan to Fan, when will I receive my tickets?
Is there parking?
Can I use my confirmation email for entry?
Can you resend my confirmation email?
Forgotten booking reference number?
How can I purchase Serpent's Lair VIP Camping for Bloodstock?
How do I get to Bloodstock?
What food and drink is available at Bloodstock?
How can I purchase a campervan pass for Bloodstock?
Can I change the date of my booking?
I want to contact customer service
Where is the disabled parking at Bloodstock?
Can I take a camping chair into the arena at Bloodstock?
Can I camp at Bloodstock?
What are the opening times?
Is the event accessible?
Will I need to show any identification?
What is the Rock Society Membership?