Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
What happens if it's bad weather?
I have received an email from PayPal but haven't received a confirmation email from you.
How long does my refund take to clear?
Can you resend my E-Tickets?
Is there parking at Bloodstock?
How can I purchase pre-erected camping for Bloodstock?
I have not received my confirmation email.
How do I get a carer ticket for Bloodstock?
I am due a refund but I have new card details.
I want to contact customer service.
Where are my tickets?
Can I camp at Bloodstock?
Can I see a sitemap of Bloodstock?
I have lost my tickets.
Can I change the name on my order?
Can I use my confirmation email for entry?
How do I get to Bloodstock?
What accessible facilities are there at Bloodstock?
What is the line up for Bloodstock?
Can I change the date of my booking?
Can I have a refund?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
What happens if it's bad weather?
I have received an email from PayPal but haven't received a confirmation email from you.
How long does my refund take to clear?
Can you resend my E-Tickets?
Is there parking at Bloodstock?
How can I purchase pre-erected camping for Bloodstock?
I have not received my confirmation email.
How do I get a carer ticket for Bloodstock?
I am due a refund but I have new card details.
I want to contact customer service.
Where are my tickets?
Can I camp at Bloodstock?
Can I see a sitemap of Bloodstock?
I have lost my tickets.
Can I change the name on my order?
Can I use my confirmation email for entry?
How do I get to Bloodstock?
What accessible facilities are there at Bloodstock?
What is the line up for Bloodstock?
Can I change the date of my booking?
Can I have a refund?