Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
Only one name is displayed on the tickets
I have not received my refund.
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
Can I park my Motorhome at the NEC?
Can I hire a wheelchair?
Is there accommodation near the NEC?
Can I park overnight at the NEC?
How do I claim a free carer ticket for Caravan, Camping and Motorhome Show?
NEC Travel & Parking information
What is the address for the NEC?
Can you resend my E-Tickets?
Can I change the date of my booking?
Are there toilets?
Can I have a refund?
Can I park my motorbike at the NEC?
Is there parking?
Can I use my ticket on any day?
What is the best way to get to the NEC?
When will I receive my E-Tickets?
I have purchased the incorrect tickets, can I have a refund?
Can you resend my confirmation email?
Forgotten booking reference number?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
Only one name is displayed on the tickets
I have not received my refund.
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
Can I park my Motorhome at the NEC?
Can I hire a wheelchair?
Is there accommodation near the NEC?
Can I park overnight at the NEC?
How do I claim a free carer ticket for Caravan, Camping and Motorhome Show?
NEC Travel & Parking information
What is the address for the NEC?
Can you resend my E-Tickets?
Can I change the date of my booking?
Are there toilets?
Can I have a refund?
Can I park my motorbike at the NEC?
Is there parking?
Can I use my ticket on any day?
What is the best way to get to the NEC?
When will I receive my E-Tickets?
I have purchased the incorrect tickets, can I have a refund?
Can you resend my confirmation email?
Forgotten booking reference number?