Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have already placed an order, can I add refund protection?
What time does the NEC car park open & close?
I am due a refund but I have new card details.
Is there parking?
I have not received my refund.
Is there WIFI at the NEC?
Can I hire a wheelchair?
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I change the name on my order?
I want to confirm my order
I am running late
I have left my tickets at home.
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
What are the opening times?
How much are tickets?
Is the event accessible?
Can I buy tickets on the day?
Is there a group rate available?
Can I book a carer ticket?
Is there a charge to look around the Classic Car Auctions?
Can I add extra tickets to my order?
When are tickets for Classic Car & Restoration Show on sale?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have already placed an order, can I add refund protection?
What time does the NEC car park open & close?
I am due a refund but I have new card details.
Is there parking?
I have not received my refund.
Is there WIFI at the NEC?
Can I hire a wheelchair?
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I change the name on my order?
I want to confirm my order
I am running late
I have left my tickets at home.
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
What are the opening times?
How much are tickets?
Is the event accessible?
Can I buy tickets on the day?
Is there a group rate available?
Can I book a carer ticket?
Is there a charge to look around the Classic Car Auctions?
Can I add extra tickets to my order?
When are tickets for Classic Car & Restoration Show on sale?