Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
Only one name is displayed on the tickets
I have not received my refund.
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
Is there parking?
What time does the NEC car park open & close?
Is the event accessible?
How much are tickets?
Can I hire a wheelchair?
NEC Travel & Parking information
Is there a charge to look around the Classic Car Auctions?
Can I add extra tickets to my order?
Can I book a carer ticket?
I am a Car Club member, how do I book?
Is there WIFI at the NEC?
What is the best way to get to the NEC?
How do I buy tickets for the Classic Car & Restoration Show?
Can I bring my own food and drink to the Classic Car & Restoration Show?
When is the Classic Car & Restoration Show?
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I change the name on my order?
I want to confirm my order
I am running late
I have left my tickets at home.
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
Only one name is displayed on the tickets
I have not received my refund.
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
Is there parking?
What time does the NEC car park open & close?
Is the event accessible?
How much are tickets?
Can I hire a wheelchair?
NEC Travel & Parking information
Is there a charge to look around the Classic Car Auctions?
Can I add extra tickets to my order?
Can I book a carer ticket?
I am a Car Club member, how do I book?
Is there WIFI at the NEC?
What is the best way to get to the NEC?
How do I buy tickets for the Classic Car & Restoration Show?
Can I bring my own food and drink to the Classic Car & Restoration Show?
When is the Classic Car & Restoration Show?
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I change the name on my order?
I want to confirm my order
I am running late
I have left my tickets at home.