Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
How do I list tickets on Fan to Fan?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I sold my ticket on Fan to Fan, when do I get paid?
I have already placed an order, can I add refund protection?
Can you resend my E-Tickets?
I am due a refund but I have new card details.
Can I change the date of my booking?
I have a query regarding Fan to Fan
I bought tickets on Fan to Fan, when will I receive my tickets?
Where do I get tickets for The Enchanted Forest from?
How long does the shuttle bus take for The Enchanted Forest?
How much are tickets?
I have not received my refund.
Can I amend my order?
What are the show dates for The Enchanted Forest?
How do I get to The Enchanted Forest?
I have purchased the incorrect tickets, can I have a refund?
Can I upgrade my child ticket to an adult ticket?
I want to contact customer service
How long does it take to walk around The Enchanted Forest?
When do tickets for The Enchanted Forest go on sale?
Can I book a carer ticket?
Can I use my ticket on any day?
Can I have a refund?
If I can no longer use my tickets can I re-sell them?
Can you resend my confirmation email?
What does the ticket time mean for The Enchanted Forest?
How long does The Enchanted Forest last?
How do I list tickets on Fan to Fan?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I sold my ticket on Fan to Fan, when do I get paid?
I have already placed an order, can I add refund protection?
Can you resend my E-Tickets?
I am due a refund but I have new card details.
Can I change the date of my booking?
I have a query regarding Fan to Fan
I bought tickets on Fan to Fan, when will I receive my tickets?
Where do I get tickets for The Enchanted Forest from?
How long does the shuttle bus take for The Enchanted Forest?
How much are tickets?
I have not received my refund.
Can I amend my order?
What are the show dates for The Enchanted Forest?
How do I get to The Enchanted Forest?
I have purchased the incorrect tickets, can I have a refund?
Can I upgrade my child ticket to an adult ticket?
I want to contact customer service
How long does it take to walk around The Enchanted Forest?
When do tickets for The Enchanted Forest go on sale?
Can I book a carer ticket?
Can I use my ticket on any day?
Can I have a refund?
If I can no longer use my tickets can I re-sell them?
Can you resend my confirmation email?
What does the ticket time mean for The Enchanted Forest?
How long does The Enchanted Forest last?