Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
How do I get to the Hampton Court Palace Festive Fayre?
Can I buy tickets on the day?
Is the event accessible?
Is there parking?
What if the event is cancelled, how do I get a refund?
What are the time slots for Hampton Court Palace Festive Fayre?
Who will be exhibiting at the Hampton Court Palace Festive Fayre?
What's on at the Hampton Court Palace Festive Fayre?
What is the Hampton Court Palace Festive Fayre?
What shops will be at the Hampton Court Palace Festive Fayre?
What food and drink will be available at the Hampton Court Palace Festive Fayre?
When is the Hampton Court Palace Festive Fayre?
Are there toilets?
Can I bring my own food and drink to the Hampton Court Palace Festive Fayre?
Is there a cloakroom?
Is there a cash machine?
Can I book a carer ticket?
How do HRP Members book for the Hampton Court Palace Festive Fayre?
How much are tickets?
What are the opening times?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
How do I get to the Hampton Court Palace Festive Fayre?
Can I buy tickets on the day?
Is the event accessible?
Is there parking?
What if the event is cancelled, how do I get a refund?
What are the time slots for Hampton Court Palace Festive Fayre?
Who will be exhibiting at the Hampton Court Palace Festive Fayre?
What's on at the Hampton Court Palace Festive Fayre?
What is the Hampton Court Palace Festive Fayre?
What shops will be at the Hampton Court Palace Festive Fayre?
What food and drink will be available at the Hampton Court Palace Festive Fayre?
When is the Hampton Court Palace Festive Fayre?
Are there toilets?
Can I bring my own food and drink to the Hampton Court Palace Festive Fayre?
Is there a cloakroom?
Is there a cash machine?
Can I book a carer ticket?
How do HRP Members book for the Hampton Court Palace Festive Fayre?
How much are tickets?
What are the opening times?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.