Welcome to the Support Centre
POPULAR QUESTIONS
How do I list tickets on Fan to Fan?
I purchased TicketPlan, can I have a refund?
How do I get to the Ideal Home Show?
I can no longer attend, can I pass the booking on to friends/family?
Can I use my ticket on any day?
Are there Train & Tube links to Olympia London?
Can you resend my E-Tickets?
Can I show my E-Tickets on my phone?
Is there parking?
I have not received my refund.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets
Does my Ideal Home Show ticket get me in to the Eat and Drink Festival?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
TicketPlan Application Form
Can I change the date of my booking?
I have an offer code but I don't know where to input it
I have a query regarding Fan to Fan
How much are tickets?
I am due a refund but I have new card details.
What are the opening times?
I sold my ticket on Fan to Fan, when do I get paid?
Is the event accessible?
Is there a cloakroom?
Can I amend my order?
Can I return anything I buy at the Ideal Home Show?
Can I have a refund?
Can I book a carer ticket?
Forgotten booking reference number?
I purchased TicketPlan, can I have a refund?
How do I get to the Ideal Home Show?
I can no longer attend, can I pass the booking on to friends/family?
Can I use my ticket on any day?
Are there Train & Tube links to Olympia London?
Can you resend my E-Tickets?
Can I show my E-Tickets on my phone?
Is there parking?
I have not received my refund.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets
Does my Ideal Home Show ticket get me in to the Eat and Drink Festival?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
TicketPlan Application Form
Can I change the date of my booking?
I have an offer code but I don't know where to input it
I have a query regarding Fan to Fan
How much are tickets?
I am due a refund but I have new card details.
What are the opening times?
I sold my ticket on Fan to Fan, when do I get paid?
Is the event accessible?
Is there a cloakroom?
Can I amend my order?
Can I return anything I buy at the Ideal Home Show?
Can I have a refund?
Can I book a carer ticket?
Forgotten booking reference number?