Welcome to the Support Centre
POPULAR QUESTIONS
How do I get to the Ideal Home Show?
I purchased TicketPlan, can I have a refund?
Can I use my ticket on any day?
What are the opening times?
How much are tickets?
Can I return anything I buy at the Ideal Home Show?
How do I list tickets on Fan to Fan?
Is there a cloakroom?
Can you resend my E-Tickets?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
I forgot to add a free child ticket onto my order can I still get this?
Does my Ideal Home Show ticket get me in to the Eat and Drink Festival?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
Is there WiFi at Olympia?
Is there a cash machine?
Can I book a carer ticket?
I have already placed an order, can I add refund protection?
Can I change the date of my booking?
I sold my ticket on Fan to Fan, when do I get paid?
Is the event suitable for disabled visitors?
Can I have a refund?
Can I amend my order?
Are there Train & Tube links to Olympia London?
Is there parking?
Is there food and drink at the Ideal Home Show?
Forgotten booking reference number?
What parking facilities are available for Blue Badge holders at Olympia London?
What's on at the Ideal Home Show?
I purchased TicketPlan, can I have a refund?
Can I use my ticket on any day?
What are the opening times?
How much are tickets?
Can I return anything I buy at the Ideal Home Show?
How do I list tickets on Fan to Fan?
Is there a cloakroom?
Can you resend my E-Tickets?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
I forgot to add a free child ticket onto my order can I still get this?
Does my Ideal Home Show ticket get me in to the Eat and Drink Festival?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
Is there WiFi at Olympia?
Is there a cash machine?
Can I book a carer ticket?
I have already placed an order, can I add refund protection?
Can I change the date of my booking?
I sold my ticket on Fan to Fan, when do I get paid?
Is the event suitable for disabled visitors?
Can I have a refund?
Can I amend my order?
Are there Train & Tube links to Olympia London?
Is there parking?
Is there food and drink at the Ideal Home Show?
Forgotten booking reference number?
What parking facilities are available for Blue Badge holders at Olympia London?
What's on at the Ideal Home Show?