Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
Do I need to book parking for the IWM Duxford Air Shows?
I can no longer attend, can I pass the booking on to friends/family?
Can you resend my E-Tickets?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
What is the best way to get to IWM Duxford?
Only one name is displayed on the tickets
I have not received my refund.
I can’t find my IWM Member promo code?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
Do members get free entry in to Flying Days?
Is the event accessible?
Can I add car parking to my booking?
Can I book a carer ticket?
How do I book disabled parking for an event at IWM Duxford?
Are there shuttle buses to IWM Duxford events?
I want to contact customer service
Forgotten booking reference number?
How do IWM members book tickets for the IWM Duxford Air Shows?
Where are my tickets?
Can I have a refund?
Where is the blue badge parking located?
What is included in the IWM Duxford Air Shows Gold Experience?
What is included in the cost of my ticket for the Duxford Air Shows?
How can I buy tickets for events at IWM Duxford?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
Do I need to book parking for the IWM Duxford Air Shows?
I can no longer attend, can I pass the booking on to friends/family?
Can you resend my E-Tickets?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
What is the best way to get to IWM Duxford?
Only one name is displayed on the tickets
I have not received my refund.
I can’t find my IWM Member promo code?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
Do members get free entry in to Flying Days?
Is the event accessible?
Can I add car parking to my booking?
Can I book a carer ticket?
How do I book disabled parking for an event at IWM Duxford?
Are there shuttle buses to IWM Duxford events?
I want to contact customer service
Forgotten booking reference number?
How do IWM members book tickets for the IWM Duxford Air Shows?
Where are my tickets?
Can I have a refund?
Where is the blue badge parking located?
What is included in the IWM Duxford Air Shows Gold Experience?
What is included in the cost of my ticket for the Duxford Air Shows?
How can I buy tickets for events at IWM Duxford?