I purchased TicketPlan, can I have a refund?
I am trying to book tickets but it only lets me book one ticket.
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I am trying to book tickets but I keep getting an error message.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Where do I find my booking reference number?
Do members get free entry in to Flying Days?
I have received an email from PayPal but haven't received a confirmation email from you.
I have PDF tickets but we will be arriving at different times, what can I do?
I have an offer code but I don't know where to input it
My card has been declined, what should I do?
I am trying to book tickets but it says 'Tickets not available'.
How do IWM members book tickets for the Duxford Air Shows?
How long does my refund take to clear?
My order timed out and now the promotional code is saying it's been used.
I have a voucher for entry, can I use this towards the cost?
I am due a refund but I have new card details.
Can I get a carer ticket for an event at IWM Duxford?
What is the best way to get to IWM Duxford?
Is IWM Duxford Accessible?
Can you resend my E-Tickets?
Forgotten booking reference number?
How can I buy tickets for events at IWM Duxford?