Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Is there parking?
I am due a refund but I have new card details.
Can I book a carer ticket?
There’s so many tickets! Which one is for me?
I have not received my refund.
Can I add extra tickets to my order?
What is a BYOC ticket?
Can you resend my E-Tickets?
NEC Travel & Parking information
When is Insomnia and what are the opening times?
Why is the Expo not open on Monday?
Can I have a refund?
Forgotten booking reference number?
Where do I buy camping tickets for Insomnia?
How do I upgrade my tickets?
How much are tickets?
What food & drink will be available at the NEC?
What's on at Insomnia?
Can I amend my order?
What is the difference between BOYC Standard and BYOC Priority/VIP?
How far is the parking from the event?
Can I hire a wheelchair?
Where can I buy tickets for Insomnia?
Can I show my E-Tickets on my phone?
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Is there parking?
I am due a refund but I have new card details.
Can I book a carer ticket?
There’s so many tickets! Which one is for me?
I have not received my refund.
Can I add extra tickets to my order?
What is a BYOC ticket?
Can you resend my E-Tickets?
NEC Travel & Parking information
When is Insomnia and what are the opening times?
Why is the Expo not open on Monday?
Can I have a refund?
Forgotten booking reference number?
Where do I buy camping tickets for Insomnia?
How do I upgrade my tickets?
How much are tickets?
What food & drink will be available at the NEC?
What's on at Insomnia?
Can I amend my order?
What is the difference between BOYC Standard and BYOC Priority/VIP?
How far is the parking from the event?
Can I hire a wheelchair?
Where can I buy tickets for Insomnia?