Welcome to the Support Centre
POPULAR QUESTIONS
How do I list tickets on Fan to Fan?
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have a query regarding Fan to Fan
I sold my ticket on Fan to Fan, when do I get paid?
I have not received my refund.
Only one name is displayed on the tickets
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I bought tickets on Fan to Fan, when will I receive my tickets?
I purchased my ticket via instalments, how do I stop further payments?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
What if the event is cancelled, how do I get a refund?
I want to confirm my order
I am running late
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
What are the opening times?
How much are tickets?
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have a query regarding Fan to Fan
I sold my ticket on Fan to Fan, when do I get paid?
I have not received my refund.
Only one name is displayed on the tickets
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I bought tickets on Fan to Fan, when will I receive my tickets?
I purchased my ticket via instalments, how do I stop further payments?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
What if the event is cancelled, how do I get a refund?
I want to confirm my order
I am running late
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
What are the opening times?
How much are tickets?