Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
How do I list tickets on Fan to Fan?
I can no longer attend, can I pass the booking on to friends/family?
I have an offer code but I don't know where to input it
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
I am due a refund but I have new card details.
I have a query regarding Fan to Fan
I have not received my refund.
I bought tickets on Fan to Fan, when will I receive my tickets?
Can I change the name on my order?
I have paid a deposit, how can I pay the remaining balance?
Can you resend my E-Tickets?
What items are not allowed at Love Saves The Day?
When will I receive my E-Tickets?
Can I amend my order?
Can I have a refund?
Can I book a carer ticket?
I have missed an instalment, can I still pay for it?
Can children attend Love Saves The Day?
Can I use my confirmation email for entry?
I have purchased the incorrect tickets, can I have a refund?
How do I update my contact number?
How do I change my email address?
Forgotten booking reference number?
I purchased my ticket via instalments, how do I stop further payments?
I have purchased multiple orders and only one set has arrived
How do I track my order?
Can I show my E-Tickets on my phone?
How do I list tickets on Fan to Fan?
I can no longer attend, can I pass the booking on to friends/family?
I have an offer code but I don't know where to input it
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
I am due a refund but I have new card details.
I have a query regarding Fan to Fan
I have not received my refund.
I bought tickets on Fan to Fan, when will I receive my tickets?
Can I change the name on my order?
I have paid a deposit, how can I pay the remaining balance?
Can you resend my E-Tickets?
What items are not allowed at Love Saves The Day?
When will I receive my E-Tickets?
Can I amend my order?
Can I have a refund?
Can I book a carer ticket?
I have missed an instalment, can I still pay for it?
Can children attend Love Saves The Day?
Can I use my confirmation email for entry?
I have purchased the incorrect tickets, can I have a refund?
How do I update my contact number?
How do I change my email address?
Forgotten booking reference number?
I purchased my ticket via instalments, how do I stop further payments?
I have purchased multiple orders and only one set has arrived
How do I track my order?