I purchased TicketPlan, can I have a refund?
I am trying to book tickets but it only lets me book one ticket.
I am trying to book tickets but I keep getting an error message.
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
TicketPlan Application Form.
What are TicketPlan's Terms and Conditions?
Where do I find my booking reference number?
My transaction is still showing as pending, has the order has gone through?
I have sent an email, how long does it take to get a reply?
I am trying to book tickets but it says 'Tickets not available'.
My order timed out and now the promotional code is saying it's been used.
My card has been declined, what should I do?
Only one name is displayed on the tickets.
I received an email from PayPal but haven't received a confirmation email
Can I book a carer for the Ice Rink?
Can I make a group booking for skating?
How old do you have to be to skate on the rink?
Is skate hire included?
I am due a refund but I have new card details.
Is there wheelchair access at the Ice Rinks?
Should I pre-book a skate session?
Can I add extra tickets to my order?
Do you offer season tickets?
Can I bring my bag on the ice?
How long is the skate session?
Can I bring my dog?
Can I park at the Ice Rink?
Can I take photos on the ice?