I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I am trying to book tickets but I keep getting an error message.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
Should I pre-book a skate session?
I am due a refund but I have new card details.
I have not received my refund.
I have sent an email, how long does it take to get a reply?
Only one name is displayed on the tickets.
Is skate hire included?
My card has been declined, what should I do?
How old do you have to be to skate on the rink?
Can I book a carer ticket?
I have sent a message via the contact form, how will I receive my reply?
Do you offer season tickets?
What time should I arrive to my skate session?
Who qualifies for keyworker discount?
How long is the skate session?
Can I take photos on the ice?
Where can I store my luggage while I skate?
What should I wear on the Ice Rink?
Can I bring my own skates?
What skate sizes are available?
Can I bring my dog?
Where can I buy tickets for the Ice Rink?
Can I book a Skate aid?
Can I bring my bag on the ice?