I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
Can I change the date of my booking?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
I have E-tickets, how do I separate them?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
Can I have a refund?
I have sent a message via the contact form, how will I receive my reply?
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My transaction is still showing as pending, can you confirm the order has gone through?
How much are tickets for The Burnt City?
What are the Covid policies at The Burnt City?
Can you resend my E-Tickets?
Only one name is displayed on the tickets.
I want to contact customer service.
I have sent an email, how long does it take to get a reply?
Can I amend my order?
I am trying to book tickets but it says 'Tickets not available'.
Where is The Burnt City?
My card has been declined, what should I do?
How do I track my order?
What happens if it's bad weather?
I have purchased the incorrect tickets, can I have a refund?
I have received an email from PayPal but haven't received a confirmation email from you.
My order timed out and now the promotional code is saying it's been used.
Can I change the time of my booking?
Can I get a carer ticket for The Burnt City?