Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Do kids need an Oyster card?
I can no longer attend, can I pass the booking on to friends/family?
When will I receive my E-Tickets?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
How long does the Emirates cable car journey take?
What is an Early Bird ticket?
Can we make our own way to the Warner Bros Studio Tour?
Can you resend my E-Tickets?
Warner Bros. Studio Tour London - The Making of Harry Potter with Return Transportation.
My order timed out, what can I do?
How to book Emirates Air Line cable car
Where are my tickets?
Tips for travelling with small children
Top bus tours of London
I would like to see a seating plan
Can I buy tickets on the day?
Can I book somewhere to stay?
I want to contact customer service
Can you resend my confirmation email?
Which attractions are most family-friendly?
What are the Top 10 attractions in London?
I want to confirm my order
I have lost my tickets
My tickets have not arrived
My tickets have been misdelivered
My tickets have arrived and they are incorrect
I have purchased multiple orders and only one set has arrived
My tickets have been sent to my old address
Do kids need an Oyster card?
I can no longer attend, can I pass the booking on to friends/family?
When will I receive my E-Tickets?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
How long does the Emirates cable car journey take?
What is an Early Bird ticket?
Can we make our own way to the Warner Bros Studio Tour?
Can you resend my E-Tickets?
Warner Bros. Studio Tour London - The Making of Harry Potter with Return Transportation.
My order timed out, what can I do?
How to book Emirates Air Line cable car
Where are my tickets?
Tips for travelling with small children
Top bus tours of London
I would like to see a seating plan
Can I buy tickets on the day?
Can I book somewhere to stay?
I want to contact customer service
Can you resend my confirmation email?
Which attractions are most family-friendly?
What are the Top 10 attractions in London?
I want to confirm my order
I have lost my tickets
My tickets have not arrived
My tickets have been misdelivered
My tickets have arrived and they are incorrect
I have purchased multiple orders and only one set has arrived
My tickets have been sent to my old address