Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
What are the Top 10 attractions in London?
Only one name is displayed on the tickets.
I am disabled, can I bring a carer?
I received an email from PayPal but haven't received a confirmation email
Which attractions are most family-friendly?
Warner Bros. Studio Tour London – The Making of Harry Potter
How to book Emirates Air Line cable car
How long does the Emirates cable car journey take?
Can you resend my E-Tickets?
Where is the departure location?
How do I book tickets?
Accessible tickets for London attractions
Where is the meeting point?
Can I have a refund?
Can you resend my confirmation email?
Can I buy tickets on the door?
Can I change the date of my booking?
Are there discounts for concessions?
How can I pay for my order?
How old is a child ticket?
I have purchased the incorrect tickets, can I have a refund?
How do I get The London Pass?
Can I change the time of my booking?
Getting around London
How to book Tower of London with Beefeater Tour
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
What are the Top 10 attractions in London?
Only one name is displayed on the tickets.
I am disabled, can I bring a carer?
I received an email from PayPal but haven't received a confirmation email
Which attractions are most family-friendly?
Warner Bros. Studio Tour London – The Making of Harry Potter
How to book Emirates Air Line cable car
How long does the Emirates cable car journey take?
Can you resend my E-Tickets?
Where is the departure location?
How do I book tickets?
Accessible tickets for London attractions
Where is the meeting point?
Can I have a refund?
Can you resend my confirmation email?
Can I buy tickets on the door?
Can I change the date of my booking?
Are there discounts for concessions?
How can I pay for my order?
How old is a child ticket?
I have purchased the incorrect tickets, can I have a refund?
How do I get The London Pass?
Can I change the time of my booking?
Getting around London
How to book Tower of London with Beefeater Tour