Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Do kids need an Oyster card?
I can no longer attend, can I pass the booking on to friends/family?
When will I receive my E-Tickets?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
How long does the Emirates cable car journey take?
Is there parking at the Emirates Air Line?
Can you resend my E-Tickets?
How to book Emirates Air Line cable car
Warner Bros. Studio Tour London - The Making of Harry Potter with Return Transportation.
Can I change the date of my booking?
My order timed out, what can I do?
Can we make our own way to the Warner Bros Studio Tour?
Where is the meeting point?
Warner Bros. Studio Tour London – The Making of Harry Potter
I have purchased the incorrect tickets, can I have a refund?
Where are my tickets?
How do I get The London Pass?
Top bus tours of London
I would like to see a seating plan
Can I buy tickets on the day?
Can I book somewhere to stay?
I want to contact customer service
Can you resend my confirmation email?
Which attractions are most family-friendly?
What are the Top 10 attractions in London?
Tips for travelling with small children
I want to confirm my order
I have lost my tickets
Do kids need an Oyster card?
I can no longer attend, can I pass the booking on to friends/family?
When will I receive my E-Tickets?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
How long does the Emirates cable car journey take?
Is there parking at the Emirates Air Line?
Can you resend my E-Tickets?
How to book Emirates Air Line cable car
Warner Bros. Studio Tour London - The Making of Harry Potter with Return Transportation.
Can I change the date of my booking?
My order timed out, what can I do?
Can we make our own way to the Warner Bros Studio Tour?
Where is the meeting point?
Warner Bros. Studio Tour London – The Making of Harry Potter
I have purchased the incorrect tickets, can I have a refund?
Where are my tickets?
How do I get The London Pass?
Top bus tours of London
I would like to see a seating plan
Can I buy tickets on the day?
Can I book somewhere to stay?
I want to contact customer service
Can you resend my confirmation email?
Which attractions are most family-friendly?
What are the Top 10 attractions in London?
Tips for travelling with small children
I want to confirm my order
I have lost my tickets