Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets
What are TicketPlan's Terms and Conditions?
TicketPlan Application Form
Do kids need an Oyster card?
When will I receive my E-Tickets?
What are the Top 10 attractions in London?
Can you resend my E-Tickets?
How long does the Emirates cable car journey take?
I am disabled, can I bring a carer?
Can you resend my confirmation email?
Where is the meeting point?
Which attractions are most family-friendly?
Warner Bros. Studio Tour London – The Making of Harry Potter
How to book Emirates Air Line cable car
Can I buy tickets on the day?
Are there time slots or do we just turn up?
Can I amend my order?
Oyster cards and travelcards in London
Can I have a refund?
How do I book tickets?
Can I use my confirmation email for entry?
Are concession tickets available?
Can I change the date of my booking?
I would like to see a seating plan
Where is the departure location?
I am running late
Information on the London Underground
I can no longer attend, can I pass the booking on to friends/family?
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets
What are TicketPlan's Terms and Conditions?
TicketPlan Application Form
Do kids need an Oyster card?
When will I receive my E-Tickets?
What are the Top 10 attractions in London?
Can you resend my E-Tickets?
How long does the Emirates cable car journey take?
I am disabled, can I bring a carer?
Can you resend my confirmation email?
Where is the meeting point?
Which attractions are most family-friendly?
Warner Bros. Studio Tour London – The Making of Harry Potter
How to book Emirates Air Line cable car
Can I buy tickets on the day?
Are there time slots or do we just turn up?
Can I amend my order?
Oyster cards and travelcards in London
Can I have a refund?
How do I book tickets?
Can I use my confirmation email for entry?
Are concession tickets available?
Can I change the date of my booking?
I would like to see a seating plan
Where is the departure location?
I am running late
Information on the London Underground