Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
When will I receive my E-Tickets?
What are the Top 10 attractions in London?
I received an email from PayPal but haven't received a confirmation email
Can you resend my E-Tickets?
My card has been declined, what should I do?
How long does the Emirates cable car journey take?
I am disabled, can I bring a carer?
Warner Bros. Studio Tour London – The Making of Harry Potter
Can you resend my confirmation email?
Which attractions are most family-friendly?
How to book Emirates Air Line cable car
Can I buy tickets on the day?
Where is the meeting point?
Where is the departure location?
How do I book tickets?
Getting around London
Can I buy tickets at the event?
Can we make our own way to the Warner Bros Studio Tour?
Can I have a refund?
Accessible tickets for London attractions
How do I get The London Pass?
Can I show my E-Tickets on my phone?
Is there an age restriction?
Are concession tickets available?
I have purchased the incorrect tickets, can I have a refund?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
When will I receive my E-Tickets?
What are the Top 10 attractions in London?
I received an email from PayPal but haven't received a confirmation email
Can you resend my E-Tickets?
My card has been declined, what should I do?
How long does the Emirates cable car journey take?
I am disabled, can I bring a carer?
Warner Bros. Studio Tour London – The Making of Harry Potter
Can you resend my confirmation email?
Which attractions are most family-friendly?
How to book Emirates Air Line cable car
Can I buy tickets on the day?
Where is the meeting point?
Where is the departure location?
How do I book tickets?
Getting around London
Can I buy tickets at the event?
Can we make our own way to the Warner Bros Studio Tour?
Can I have a refund?
Accessible tickets for London attractions
How do I get The London Pass?
Can I show my E-Tickets on my phone?
Is there an age restriction?
Are concession tickets available?
I have purchased the incorrect tickets, can I have a refund?