I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
I have an offer code but I don't know where to input it
What happens if it's bad weather?
I have received an email from PayPal but haven't received a confirmation email from you.
How long does my refund take to clear?
I am due a refund but I have new card details.
I have more than one booking, can they be posted together?
How can I purchase tickets for Your Horse Live?
Can I purchase the Standard Plus package on the multi day tickets?
What do VIP tickets include for Your Horse Live?
I am trying to book tickets but it only lets me book one ticket.
What do standard plus tickets include for Your Horse Live?
Can I change the date of my booking?
My order timed out, what can I do?
Can I add extra tickets to my order?
I am trying to book tickets but I keep getting an error message.
What's on at Your Horse Live?
Can I park at Your Horse Live?
How do I get to Your Horse Live?
Can I amend my order?
When will I receive my E-Tickets?