I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have not received my refund.
Only one name is displayed on the tickets
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
Can I change the card details on my instalment plan?
The VIP Experience at Boardmasters
What is an Early Bird ticket?
Live-in vehicle parking pass at Boardmasters
Can I book a carer ticket?
When will I be asked for ID at Boardmasters Festival?
Is there parking?
What do the different Tier tickets mean?
How do I pay off my Boardmasters Festival balance?
Can I camp for one night only?
How do I make a complaint?
Can you resend my E-Tickets?
When are my payments due for my instalments?
Can I check if an instalment payment has been taken?
I purchased my ticket via instalments, how do I stop further payments?
How can I resend my personalised ticket?
How do I assign my personalised E-tickets?
Can I reclaim my personalised ticket(s)?
Where are my tickets?