Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
How do I pay off my Boardmasters Festival balance?
I have an offer code but I don't know where to input it
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
When will I receive my E-Tickets?
Can I change the name on my order?
The VIP Experience at Boardmasters
I have sent a message via the contact form, how will I receive my reply?
Can I pay a deposit for Boardmasters Festival?
Can I have a refund?
What do the different Tier tickets mean?
Is there an age restriction?
I am due a refund but I have new card details.
Camping at Boardmasters Festival
I have not received my refund.
Forgotten booking reference number?
Can I change the card details on my instalment plan?
Can you resend my E-Tickets?
I want to contact customer service
Is there parking?
Can I check if an instalment payment has been taken?
How do I change my email address?
Can I book a carer ticket?
When Nature Calls at Boardmasters
Can I amend my order?
I am having problems paying off my balance.
Can I show my E-Tickets on my phone?
How do I pay off my Boardmasters Festival balance?
I have an offer code but I don't know where to input it
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
When will I receive my E-Tickets?
Can I change the name on my order?
The VIP Experience at Boardmasters
I have sent a message via the contact form, how will I receive my reply?
Can I pay a deposit for Boardmasters Festival?
Can I have a refund?
What do the different Tier tickets mean?
Is there an age restriction?
I am due a refund but I have new card details.
Camping at Boardmasters Festival
I have not received my refund.
Forgotten booking reference number?
Can I change the card details on my instalment plan?
Can you resend my E-Tickets?
I want to contact customer service
Is there parking?
Can I check if an instalment payment has been taken?
How do I change my email address?
Can I book a carer ticket?
When Nature Calls at Boardmasters
Can I amend my order?
I am having problems paying off my balance.