Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
Travelling to CarFest
I am due a refund but I have new card details.
I have not received my refund.
Can I have a refund?
Can I add a child ticket to my booking?
When will I receive my E-Tickets?
What are the opening times?
Can I buy tickets on the day?
Can I add extra tickets to my order?
Can I sell my CarFest tickets?
Can I use my confirmation email for entry?
Can you resend my E-Tickets?
I want to contact customer service
Can I amend my order?
Is there parking?
Can I book a carer ticket?
Can I put on awnings?
Can I add car parking to my booking?
I have tickets for Carfest weekend & camping and want to add The Big Early
How do I book an electric hook up at Carfest?
Can I have an electrical hook up at Carfest?
What is a Big Early ticket for Carfest?
Where are my tickets?
Can I bring my bike to Carfest?
How much are tickets for Carfest?
Can I charge my phone at Carfest?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
Travelling to CarFest
I am due a refund but I have new card details.
I have not received my refund.
Can I have a refund?
Can I add a child ticket to my booking?
When will I receive my E-Tickets?
What are the opening times?
Can I buy tickets on the day?
Can I add extra tickets to my order?
Can I sell my CarFest tickets?
Can I use my confirmation email for entry?
Can you resend my E-Tickets?
I want to contact customer service
Can I amend my order?
Is there parking?
Can I book a carer ticket?
Can I put on awnings?
Can I add car parking to my booking?
I have tickets for Carfest weekend & camping and want to add The Big Early
How do I book an electric hook up at Carfest?
Can I have an electrical hook up at Carfest?
What is a Big Early ticket for Carfest?
Where are my tickets?
Can I bring my bike to Carfest?
How much are tickets for Carfest?
Can I charge my phone at Carfest?