Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
How do I book a caravan/campervan permit for Carfest?
I have tickets for Carfest weekend & camping and want to add The Big Early
How much are tickets for Carfest?
I have not received my refund.
Only one name is displayed on the tickets
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
Are trailer tents allowed at Carfest?
Can I book a carer ticket?
Can I have a refund?
Can I add a campervan pass to my booking?
Can I amend my order?
Is the event accessible?
Is there parking?
Travelling to CarFest
What size campervan can I bring to Carfest?
What different types of tickets are there for CarFest?
Can I have an electrical hook up at Carfest?
I want to contact customer service
What is a Big Early ticket for Carfest?
What size tent can I bring to Carfest?
What is the difference between the green and the white caravan permit at CarFest?
When will I receive my E-Tickets?
Can you resend my E-Tickets?
How do I book an electric hook up at Carfest?
Can I show my E-Tickets on my phone?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
How do I book a caravan/campervan permit for Carfest?
I have tickets for Carfest weekend & camping and want to add The Big Early
How much are tickets for Carfest?
I have not received my refund.
Only one name is displayed on the tickets
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
Are trailer tents allowed at Carfest?
Can I book a carer ticket?
Can I have a refund?
Can I add a campervan pass to my booking?
Can I amend my order?
Is the event accessible?
Is there parking?
Travelling to CarFest
What size campervan can I bring to Carfest?
What different types of tickets are there for CarFest?
Can I have an electrical hook up at Carfest?
I want to contact customer service
What is a Big Early ticket for Carfest?
What size tent can I bring to Carfest?
What is the difference between the green and the white caravan permit at CarFest?
When will I receive my E-Tickets?
Can you resend my E-Tickets?
How do I book an electric hook up at Carfest?