Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I have not received my refund.
My card has been declined, what should I do?
How much are tickets for Carfest?
Is there parking?
Can I book a carer ticket?
I have tickets for Carfest weekend & camping and want to add The Big Early
How do I book a caravan/campervan permit for Carfest?
Can you resend my E-Tickets?
Is the event accessible?
Can I have a refund?
Are trailer tents allowed at Carfest?
What size campervan can I bring to Carfest?
Can I sell my CarFest tickets?
Can I add a campervan pass to my booking?
What is a Big Early ticket for Carfest?
I have purchased the incorrect tickets, can I have a refund?
I want to contact customer service
Can I amend my order?
What size tent can I bring to Carfest?
What are the opening times?
Can I buy tickets on the day?
Can I leave and come back in?
Can I show my E-Tickets on my phone?
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I have not received my refund.
My card has been declined, what should I do?
How much are tickets for Carfest?
Is there parking?
Can I book a carer ticket?
I have tickets for Carfest weekend & camping and want to add The Big Early
How do I book a caravan/campervan permit for Carfest?
Can you resend my E-Tickets?
Is the event accessible?
Can I have a refund?
Are trailer tents allowed at Carfest?
What size campervan can I bring to Carfest?
Can I sell my CarFest tickets?
Can I add a campervan pass to my booking?
What is a Big Early ticket for Carfest?
I have purchased the incorrect tickets, can I have a refund?
I want to contact customer service
Can I amend my order?
What size tent can I bring to Carfest?
What are the opening times?
Can I buy tickets on the day?
Can I leave and come back in?