Can I ask a question?
I purchased TicketPlan, can I have a refund?
Can I change the date of my booking?
I can no longer attend, can I pass tickets on to friends/family?
How much are tickets for Christmas at Kew?
Are there any tickets left?
TicketPlan Application Form.
Is parking available for Christmas at Kew?
What Covid-19 safety measures are in place for Christmas at Kew?
Can I have a refund?
Do I have to print out my tickets if I have PDF tickets?
I want to contact customer service.
Can you resend my E-Tickets?
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I want to confirm my order.
How do I book tickets for Christmas at Kew?
TicketPlan Terms and Conditions.
I have not received my refund.
Is Christmas at Kew accessible?
I have sent an email, how long does it take to get a reply?
How long does my refund take to clear?
How do I book Christmas at Kew tickets as a Kew member?
I am trying to book tickets but it says 'Tickets not available'.
Where do I find my booking reference number?
Can I add car parking to my booking?
Forgotten booking reference number?
Can I add extra tickets to my order?
Can I amend my order?
Are there tickets left for Christmas at Kew?
I am no longer able to attend due to personal circumstances.