I purchased TicketPlan, can I have a refund?
I am trying to book tickets but it only lets me book one ticket.
Can I change the date of my booking?
I am trying to book tickets but I keep getting an error message.
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
How do I book Christmas at Kew tickets as a Kew member?
I have already placed an order, can I add refund protection?
TicketPlan Application Form.
I am trying to book tickets but it says 'Tickets not available'.
What are TicketPlan's Terms and Conditions?
Where do I find my booking reference number?
Can I add car parking to my booking?
How much are tickets for Christmas at Kew?
My transaction is still showing as pending, has the order has gone through?
I have sent an email, how long does it take to get a reply?
Is parking available for Christmas at Kew?
Is Christmas at Kew accessible?
Can we visit Kew Gardens during the day with our Christmas at Kew tickets?
My card has been declined, what should I do?
Only one name is displayed on the tickets.
What are the differences between the different gates at Christmas at Kew?
I want to confirm my order.
Can you resend my E-Tickets?
I received an email from PayPal but haven't received a confirmation email
I have a voucher for entry, can I use this towards the cost?
Can I attend Christmas at Kew in a wheelchair?
How do I book Christmas Dinner at Christmas at Kew?
I want to contact customer service
How do I book tickets for Christmas at Kew?