Welcome to the Support Centre
POPULAR QUESTIONS
Can we visit Kew Gardens during the day with our Christmas at Kew tickets?
How much are tickets for Christmas at Kew?
Is there parking?
What are the differences between the different gates at Christmas at Kew?
Can I change the date of my booking?
How long does it take to walk round Christmas at Kew?
How do I book Christmas at Kew tickets as a Kew member?
Will there be food and drink available at Christmas at Kew?
Can I add car parking to my booking?
Will there be a fairground at Christmas at Kew?
What happens if it's bad weather?
Can I show my E-Tickets on my phone?
Is there an ice rink at Christmas at Kew?
What do we need to bring to Christmas at Kew?
Can I bring my dog?
Can we meet Father Christmas at Christmas at Kew?
How do I book tickets for Christmas at Kew?
Is photography allowed at Christmas at Kew?
What are the opening times for Christmas at Kew?
Are there shopping facilities at Christmast at Kew?
How do I book Christmas Dinner at Christmas at Kew?
I can no longer attend, can I pass the booking on to friends/family?
When should we arrive for our Christmas at Kew time slot?
Can you resend my E-Tickets?
When is Christmas at Kew?
TicketPlan Application Form
I am running late
I have already placed an order, can I add refund protection?
Is the event accessible?
What are TicketPlan's Terms and Conditions?
How much are tickets for Christmas at Kew?
Is there parking?
What are the differences between the different gates at Christmas at Kew?
Can I change the date of my booking?
How long does it take to walk round Christmas at Kew?
How do I book Christmas at Kew tickets as a Kew member?
Will there be food and drink available at Christmas at Kew?
Can I add car parking to my booking?
Will there be a fairground at Christmas at Kew?
What happens if it's bad weather?
Can I show my E-Tickets on my phone?
Is there an ice rink at Christmas at Kew?
What do we need to bring to Christmas at Kew?
Can I bring my dog?
Can we meet Father Christmas at Christmas at Kew?
How do I book tickets for Christmas at Kew?
Is photography allowed at Christmas at Kew?
What are the opening times for Christmas at Kew?
Are there shopping facilities at Christmast at Kew?
How do I book Christmas Dinner at Christmas at Kew?
I can no longer attend, can I pass the booking on to friends/family?
When should we arrive for our Christmas at Kew time slot?
Can you resend my E-Tickets?
When is Christmas at Kew?
TicketPlan Application Form
I am running late
I have already placed an order, can I add refund protection?
Is the event accessible?
What are TicketPlan's Terms and Conditions?