Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
I have not received my refund.
I have sent an email, how long does it take to get a reply?
Only one name is displayed on the tickets.
Can I book a carer ticket?
I have sent a message via the contact form, how will I receive my reply?
Can I add extra tickets to my order?
Half price tickets for Blenheim Palace with my Nocturne Live tickets
What does the VIP package include at Nocturne Live?
Can you resend my confirmation email?
Is Nocturne Live accessible?
How do I get to Nocturne Live?
I want to contact customer service
Will there be food and drink available to buy at Nocturne Live?
What happens if it rains at Nocturne Live?
I am trying to book tickets but I keep getting an error message.
Is there Blue Badge parking at Nocturne Live?
Can I change my seating allocation?
Can I have e-tickets instead of paper tickets?
Forgotten booking reference number?
Can I bring my own food and drink to Nocturne Live?
What are the event timings for Nocturne Live?
I have more than one booking, can they be posted together?
Is there parking?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
I have not received my refund.
I have sent an email, how long does it take to get a reply?
Only one name is displayed on the tickets.
Can I book a carer ticket?
I have sent a message via the contact form, how will I receive my reply?
Can I add extra tickets to my order?
Half price tickets for Blenheim Palace with my Nocturne Live tickets
What does the VIP package include at Nocturne Live?
Can you resend my confirmation email?
Is Nocturne Live accessible?
How do I get to Nocturne Live?
I want to contact customer service
Will there be food and drink available to buy at Nocturne Live?
What happens if it rains at Nocturne Live?
I am trying to book tickets but I keep getting an error message.
Is there Blue Badge parking at Nocturne Live?
Can I change my seating allocation?
Can I have e-tickets instead of paper tickets?
Forgotten booking reference number?
Can I bring my own food and drink to Nocturne Live?
What are the event timings for Nocturne Live?
I have more than one booking, can they be posted together?
Is there parking?