Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
I have not received my refund.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
TicketPlan Application Form
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
Can I add extra tickets to my order?
Can I book a carer ticket?
How do I buy tickets for Nocturne Live?
What does the VIP package include at Nocturne Live?
I want to contact customer service
Can you resend my confirmation email?
Can I change my seating allocation?
How do I change my address?
How do I get to Nocturne Live?
Is the event accessible?
Forgotten booking reference number?
Half price tickets for Blenheim Palace with my Nocturne Live tickets
Can I buy a ticket for all four days at Nocturne Live?
Where are my tickets?
Can I add car parking to my booking?
Can I use my confirmation email for entry?
Can I amend my order?
What happens if it rains at Nocturne Live?
Can I have a refund?
I have more than one booking, can they be posted together?
Can we buy week tickets for Nocturne Live?
I can no longer attend, can I pass the booking on to friends/family?
I have not received my refund.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
TicketPlan Application Form
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
Can I add extra tickets to my order?
Can I book a carer ticket?
How do I buy tickets for Nocturne Live?
What does the VIP package include at Nocturne Live?
I want to contact customer service
Can you resend my confirmation email?
Can I change my seating allocation?
How do I change my address?
How do I get to Nocturne Live?
Is the event accessible?
Forgotten booking reference number?
Half price tickets for Blenheim Palace with my Nocturne Live tickets
Can I buy a ticket for all four days at Nocturne Live?
Where are my tickets?
Can I add car parking to my booking?
Can I use my confirmation email for entry?
Can I amend my order?
What happens if it rains at Nocturne Live?
Can I have a refund?
I have more than one booking, can they be posted together?
Can we buy week tickets for Nocturne Live?