I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I am trying to book tickets but it only lets me book one ticket.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
Do we need to dress in character for Secret Cinema?
Only one name is displayed on the tickets.
Where is Secret Cinema held?
What ticket types are available at Secret Cinema?
What’s the difference between Immersive Ticket and Immersive Ticket + Film at Secret Cinema
Can I amend my order?
When will I receive my E-Tickets?
I am trying to book tickets but it says 'Tickets not available'.
My card has been declined, what should I do?
Can I have a free carer ticket for Secret Cinema?
I have purchased the incorrect tickets, can I have a refund?
Is Secret Cinema accessible?
I want to contact customer service.
Can I use my confirmation email for entry?
Are there any rules at Secret Cinema?
Will there be food and drink available at Secret Cinema?
Do you need to watch the film before attending Secret Cinema?
Is there an age restriction?
Can we take photos at Secret Cinema?
What happens on the night at Secret Cinema?
Can you resend my E-Tickets?