Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
Who will be competing at the event?
How can I submit feedback about the event?
I have a special dietary need. What is your food and drink policy?
Will there be food and drink available?
When are the busiest times?
I want to prepare for the event. What can I expect?
What can I do if I need a break from things?
What can I bring to help manage my sensory experience?
I have sensory considerations. What should I expect?
Where is the World Taekwondo GP and how do I get there?
Does the Manchester City game affect parking and travel?
Is there disabled parking available?
Can I bring my dog?
Will there be WiFi available?
Will you be subtitling your videos and presentations?
Should I wear my Sunflower lanyard?
If I have a problem at the event, will there be people I can speak to?
Is the event accessible?
What times do the sessions start/finish?
How can I find our when certain athletes are competing?
When is the World Taekwondo GP?
I have purchased multiple orders and only one set has arrived
How do I track my order?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
Who will be competing at the event?
How can I submit feedback about the event?
I have a special dietary need. What is your food and drink policy?
Will there be food and drink available?
When are the busiest times?
I want to prepare for the event. What can I expect?
What can I do if I need a break from things?
What can I bring to help manage my sensory experience?
I have sensory considerations. What should I expect?
Where is the World Taekwondo GP and how do I get there?
Does the Manchester City game affect parking and travel?
Is there disabled parking available?
Can I bring my dog?
Will there be WiFi available?
Will you be subtitling your videos and presentations?
Should I wear my Sunflower lanyard?
If I have a problem at the event, will there be people I can speak to?
Is the event accessible?
What times do the sessions start/finish?
How can I find our when certain athletes are competing?
When is the World Taekwondo GP?
I have purchased multiple orders and only one set has arrived
How do I track my order?