How long can I stay at the Zoo?
Can I book a carer ticket?
I purchased TicketPlan, can I have a refund?
Is there parking?
How can I buy a ZSL Membership?
How much are tickets to the Zoo?
Can I bring my own food and drink to the Zoo?
Do you offer reduced price tickets for those on Universal Credit?
I have already placed an order, can I add refund protection?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I’ve brought a 10/12pm ticket, do I have to be there for that exact time?
Where is the Zoo and how do I get there?
Do you sell a family tickets for the Zoo?
I have sent an email, how long does it take to get a reply?
Can I use my Blue Peter badge to obtain free entry?
Is the Zoo accessible for wheelchair users?
Can I buy tickets on the gate at the Zoo?
Do you offer a discount for students?
Can you resend my E-Tickets?
I am due a refund but I have new card details.
Do you do discounts for NHS and military staff?
Can I book an animal experience?
I am bringing children with me who are under three. Do I need to pay for them?
Will you be running talks and demonstrations at the Zoo?
I am trying to book tickets but I keep getting an error message.
How do I redeem a gift voucher?
How can I use my Tesco Clubcard points against my Zoo booking?
I have sent a message via the contact form, how will I receive my reply?