Welcome to the Support Centre
POPULAR QUESTIONS
How do I list tickets on Fan to Fan?
I purchased TicketPlan, can I have a refund?
TicketPlan Application Form.
I have a query regarding Fan to Fan
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
I bought tickets on Fan to Fan, when will I receive my tickets?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I have not received my refund.
Why can’t I proceed to payment without selecting Refund Protection?
Can I book a carer ticket?
How do I become a member of Wakehurst?
How do I book tickets for Glow Wild?
I have a question regarding my Wakehurst membership
Will there be food and drink available at Glow Wild?
Can I add car parking to my booking?
I am a Wakehurst member but the website did not accept my code.
When are the relaxed sessions at Glow Wild?
Can I book a lantern making kit for Glow Wild?
I forgot to add my Wakehurst membership details to my Glow Wild booking
I am a Wakehurst member, how do I book tickets for Glow Wild?
Can you resend my E-Tickets?
Is Glow Wild suitable for children?
What are the opening times?
How much are tickets?
The date I want shows availability, why can't I book it?
Can I have a refund?
I purchased TicketPlan, can I have a refund?
TicketPlan Application Form.
I have a query regarding Fan to Fan
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
I bought tickets on Fan to Fan, when will I receive my tickets?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I have not received my refund.
Why can’t I proceed to payment without selecting Refund Protection?
Can I book a carer ticket?
How do I become a member of Wakehurst?
How do I book tickets for Glow Wild?
I have a question regarding my Wakehurst membership
Will there be food and drink available at Glow Wild?
Can I add car parking to my booking?
I am a Wakehurst member but the website did not accept my code.
When are the relaxed sessions at Glow Wild?
Can I book a lantern making kit for Glow Wild?
I forgot to add my Wakehurst membership details to my Glow Wild booking
I am a Wakehurst member, how do I book tickets for Glow Wild?
Can you resend my E-Tickets?
Is Glow Wild suitable for children?
What are the opening times?
How much are tickets?
The date I want shows availability, why can't I book it?
Can I have a refund?