I am trying to book tickets but I keep getting an error message.
I can no longer attend, can I pass the booking on to friends/family?
I am due a refund but I have new card details.
I have not received my refund.
I have sent an email, how long does it take to get a reply?
Only one name is displayed on the tickets.
My card has been declined, what should I do?
I have sent a message via the contact form, how will I receive my reply?
I want to contact customer service
Can I buy an attraction ticket on the day at the Hyde Park Winter Wonderland box office?
Can I add an attraction to my Hyde Park Winter Wonderland booking?
What are the ride restrictions at Hyde Park Winter Wonderland?
How do I book tickets for Hyde Park Winter Wonderland?
Can you resend my E-Tickets?
Are there peak sessions for the Hyde Park Winter Wonderland attractions?
Can I change the date of my booking?
How can I purchase Hyde Park Winter Wonderland ride tickets?
Can I have a refund?
Forgotten booking reference number?
My attraction ticket time and Hyde Park Winter Wonderland entrance ticket do not match up What can I do?
Do I need to buy my entrance ticket in advance of attending Hyde Park Winter Wonderland?
The date I want shows availability, why can't I book it?
How do I make a complaint?
What costs do you refund if an event is cancelled or postponed?
I have been charged but my confirmation email hasn't come through.
I have double booked.
How do I book Bavarian Village tickets at Hyde Park Winter Wonderland?
What if the event is cancelled, how do I get a refund?
I want to confirm my order.
How do I track my order?