I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
Can I add an attraction to my Hyde Park Winter Wonderland booking?
Can I buy an attraction ticket on the day at the Hyde Park Winter Wonderland box office?
I am trying to book tickets but I keep getting an error message.
Can I change the date of my booking?
I have sent a message via the contact form, how will I receive my reply?
My attraction ticket time and Hyde Park Winter Wonderland entrance ticket do not match up What can I do?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
What time is Hyde Park Winter Wonderland open?
How do I book tickets for Hyde Park Winter Wonderland?
What are the ride restrictions at Hyde Park Winter Wonderland?
Can you resend my E-Tickets?
My transaction is still showing as pending, can you confirm the order has gone through?
Can I get a personal assistant entrance ticket to Hyde Park Winter Wonderland?
Can I amend my order?
I want to contact customer service
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
Forgotten booking reference number?
My card has been declined, what should I do?
Can I use cash at Hyde Park Winter Wonderland?
I am trying to book tickets but it says 'Tickets not available'.
Can I leave Hyde Park Winter Wonderland and return within my timed entry slot?
How can I purchase Hyde Park Winter Wonderland ride tickets?
I am an access customer, can I go on all the rides available to pre-purchase at Hyde Park Winter Wonderland?
What else is there to do at Hyde Park Winter Wonderland?
Is there a weight limit at Winter Wonderland?
How do I book an attraction/ride at Hyde Park Winter Wonderland?