I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
How do I book tickets for Kew Gardens?
I am trying to book tickets but it only lets me book one ticket.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
Can I change the date of my booking?
How do you book tickets for the Children's Garden at Kew Gardens?
I have E-tickets, how do I separate them?
What are TicketPlan's Terms and Conditions?
I am a health care worker, how do I book for Kew Gardens?
I have sent a message via the contact form, how will I receive my reply?
Expand to view all FAQs
Can I cancel my visit to Kew Gardens?
Can I have a refund?
Can you resend my E-Tickets?
My transaction is still showing as pending, can you confirm the order has gone through?
Can I change the time of my booking?
Can I book using my 2 for 1 code for Kew Gardens?
I am trying to book tickets but I keep getting an error message.
How to get to Kew Gardens
Only one name is displayed on the tickets.
I am trying to book tickets but it says 'Tickets not available'.
Do you have any offer codes?
How do I get a carer ticket for Kew Gardens?
I am a member of Kew, how do I book a time slot?
Can I amend my order?
What happens if it's bad weather?
How long does my refund take to clear?
I have sent an email, how long does it take to get a reply?