Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I am a health care worker, how do I book for Kew Gardens?
How do I book tickets for Kew Gardens?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
I have an offer code but I don't know where to input it
Can I change the date of my booking?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
Can I cancel my visit to Kew Gardens?
I have sent a message via the contact form, how will I receive my reply?
Can I book a carer ticket?
Can you resend my E-Tickets?
How to get to Kew Gardens
Can I have a refund?
What's on at Kew Gardens
I am a member of Kew, how do I book a time slot?
How do you book tickets for the Children's Garden at Kew Gardens?
How do I book Jobseeker/Universal Credit tickets for Kew Gardens?
I am due a refund but I have new card details.
Can I buy tickets on the day?
How to get to Kew Gardens by car
Can I amend my order?
How to get to Kew Gardens by Tube
How much are tickets?
I want to contact customer service
What are the opening times?
I have purchased the incorrect tickets, can I have a refund?
How to get to Kew Gardens by train
Can I show my E-Tickets on my phone?
I am a health care worker, how do I book for Kew Gardens?
How do I book tickets for Kew Gardens?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
I have an offer code but I don't know where to input it
Can I change the date of my booking?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
Can I cancel my visit to Kew Gardens?
I have sent a message via the contact form, how will I receive my reply?
Can I book a carer ticket?
Can you resend my E-Tickets?
How to get to Kew Gardens
Can I have a refund?
What's on at Kew Gardens
I am a member of Kew, how do I book a time slot?
How do you book tickets for the Children's Garden at Kew Gardens?
How do I book Jobseeker/Universal Credit tickets for Kew Gardens?
I am due a refund but I have new card details.
Can I buy tickets on the day?
How to get to Kew Gardens by car
Can I amend my order?
How to get to Kew Gardens by Tube
How much are tickets?
I want to contact customer service
What are the opening times?
I have purchased the incorrect tickets, can I have a refund?
How to get to Kew Gardens by train