Welcome to the Support Centre
POPULAR QUESTIONS
How can I find out if my tickets are eligible for resale?
How do I list my tickets?
When do I get paid for my tickets?
How do I buy tickets through Fan to Fan?
Where can I find the resale area in my account?
How do I access my tickets in the SEE Digital Tickets Wallet app?
What happens if my tickets don’t sell?
What price can I list my tickets for?
How does the buyer receive my tickets?
What is Fan to Fan?
I haven't received my tickets, can I still list tickets on Fan to Fan?
Do I need an account to buy and sell through Fan to Fan?
Can I sell part of my order?
How do I take my tickets off Fan to Fan?
How do I reduce the price of my Fan to Fan listing?
How do I know if my tickets have been sold?
How do I contact customer support?
I want to sell my tickets but ID is required from the lead booker?
How do I get paid, my card details have changed since listing?
Where can I view my listings on Fan to Fan?
I have sold my tickets on Fan to Fan but I am unable to send them to the buyer
How do I send tickets to the buyer?
How do I amend my details on a Fan to Fan order?
I have bought digital tickets, what happens next?
I was unable to attend the event due to issues with my tickets, can I have a refund?
The tickets I bought through Fan to Fan are in the seller’s name
If I buy a resale ticket and the event gets cancelled, who receives the refund?
I would like to refund my Fan to Fan tickets
Can I purchase TicketPlan refund protection with my resale ticket?
I have bought E-Tickets from Fan to Fan but have not heard from the seller
How do I list my tickets?
When do I get paid for my tickets?
How do I buy tickets through Fan to Fan?
Where can I find the resale area in my account?
How do I access my tickets in the SEE Digital Tickets Wallet app?
What happens if my tickets don’t sell?
What price can I list my tickets for?
How does the buyer receive my tickets?
What is Fan to Fan?
I haven't received my tickets, can I still list tickets on Fan to Fan?
Do I need an account to buy and sell through Fan to Fan?
Can I sell part of my order?
How do I take my tickets off Fan to Fan?
How do I reduce the price of my Fan to Fan listing?
How do I know if my tickets have been sold?
How do I contact customer support?
I want to sell my tickets but ID is required from the lead booker?
How do I get paid, my card details have changed since listing?
Where can I view my listings on Fan to Fan?
I have sold my tickets on Fan to Fan but I am unable to send them to the buyer
How do I send tickets to the buyer?
How do I amend my details on a Fan to Fan order?
I have bought digital tickets, what happens next?
I was unable to attend the event due to issues with my tickets, can I have a refund?
The tickets I bought through Fan to Fan are in the seller’s name
If I buy a resale ticket and the event gets cancelled, who receives the refund?
I would like to refund my Fan to Fan tickets
Can I purchase TicketPlan refund protection with my resale ticket?
I have bought E-Tickets from Fan to Fan but have not heard from the seller