Welcome to the Support Centre
POPULAR QUESTIONS
How can I find out if my tickets are eligible for resale?
I have bought E-Tickets from Fan to Fan but have not heard from the seller
How do I list my tickets?
When do I get paid for my tickets?
How do I buy tickets through Fan to Fan?
How do I access my tickets in the SEE Digital Tickets Wallet app?
How do I send tickets to the buyer?
How does the buyer receive my tickets?
What happens if my tickets don’t sell?
What happens if the seller doesn’t send my ticket to me?
I have bought digital tickets, what happens next?
What price can I list my tickets for?
Do I need an account to buy and sell through Fan to Fan?
How do I take my tickets off Fan to Fan?
What is Fan to Fan?
Where can I find the resale area in my account?
How do I know if my tickets have been sold?
How do I contact customer support?
I have sold my tickets on Fan to Fan but I am unable to send them to the buyer
I haven't received my tickets, can I still list tickets on Fan to Fan?
How do I get paid, my card details have changed since listing?
I would like to refund my Fan to Fan tickets
The tickets I bought through Fan to Fan are in the seller’s name
Can I sell part of my order?
Where can I view my listings on Fan to Fan?
How can I find the buyer’s email address?
How do I change my fan to fan listing?
I was unable to attend the event due to issues with my tickets, can I have a refund?
Where can I find the Fan to Fan terms and conditions?
My order is under investigation – what does this mean?
I have bought E-Tickets from Fan to Fan but have not heard from the seller
How do I list my tickets?
When do I get paid for my tickets?
How do I buy tickets through Fan to Fan?
How do I access my tickets in the SEE Digital Tickets Wallet app?
How do I send tickets to the buyer?
How does the buyer receive my tickets?
What happens if my tickets don’t sell?
What happens if the seller doesn’t send my ticket to me?
I have bought digital tickets, what happens next?
What price can I list my tickets for?
Do I need an account to buy and sell through Fan to Fan?
How do I take my tickets off Fan to Fan?
What is Fan to Fan?
Where can I find the resale area in my account?
How do I know if my tickets have been sold?
How do I contact customer support?
I have sold my tickets on Fan to Fan but I am unable to send them to the buyer
I haven't received my tickets, can I still list tickets on Fan to Fan?
How do I get paid, my card details have changed since listing?
I would like to refund my Fan to Fan tickets
The tickets I bought through Fan to Fan are in the seller’s name
Can I sell part of my order?
Where can I view my listings on Fan to Fan?
How can I find the buyer’s email address?
How do I change my fan to fan listing?
I was unable to attend the event due to issues with my tickets, can I have a refund?
Where can I find the Fan to Fan terms and conditions?
My order is under investigation – what does this mean?